Effective Date: August 8, 2025
Website: www.CentralGastro.com
At Central Gastro, your privacy and data protection are of utmost importance. This Privacy Policy outlines how we collect, use, store, and protect your personal and health-related information in connection with our medical consultation services and international medicine delivery.
- What Information We Collect
We collect the following categories of data:
a. Personal Identification Information
Full name
Email address
Phone number
Address (for medicine delivery)
Country of residence
b. Medical Information
Medical records (e.g., reports, test results, prescriptions)
Case histories and consultation details
Uploaded documents for second opinion or video consultation
c. Payment Information
Transaction ID, order history
Payment status and mode (processed securely via Razorpay or other gateways)
d. Technical Information
IP address
Browser type and device data (for system security and diagnostics) - Why We Collect Your Data
We collect your data in order to:
Schedule and deliver online consultations with Dr. Johny Cyriac
Provide accurate second opinions and treatment recommendations
Deliver medicines internationally under valid medical prescriptions
Contact you with updates about your case or prescription status
Comply with legal, regulatory, or customs requirements for medical shipments
Improve the usability and security of our website and services - Data Sharing & Disclosure
We do not sell or rent your data to any third party.
We only share your information with:
Certified pharmaceutical suppliers (for medicine fulfillment)
Logistics and courier partners (for international medicine delivery)
Payment gateway providers (Razorpay, Visa, Mastercard, etc.)
Regulatory authorities, if legally required (e.g., customs clearance)
All our partners follow strict confidentiality and compliance protocols. - How We Store & Secure Your Data
All medical and personal information is encrypted and stored on secure servers.
We use HIPAA-compliant and GDPR-aligned practices for data protection.
Access to your data is restricted to authorized medical and technical personnel only.
Data backups and cyber security measures are reviewed regularly. - Your Rights
You have the right to:
Request a copy of your personal or medical data
Update or correct your information
Request deletion of your data (unless required for legal or medical documentation purposes)
Withdraw consent for data processing at any time
To exercise these rights, please write to privacy@centralgastro.com - Cookies & Tracking Technologies
Our website uses cookies to:
Enhance user experience
Understand how users navigate our site
Enable secure login sessions and forms
You can control cookie usage through your browser settings. - Children’s Privacy
We do not knowingly collect data from children under 18. For pediatric consultations, parental or legal guardian consent and supervision are mandatory. - Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes. - Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
📧 privacy@centralgastro.com
🌐 www.CentralGastro.com
